1. Who We Are
This Privacy Policy applies to:
GolfPodCo Limited
10 Moor Park Lane
Farnham
England
GU10 1QS
Company Number: 15661142
(“GolfPod”, “we”, “us”, “our”)
We operate the website:
We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, contact:
📧 info@golfpod.co.uk
2. The Data We Collect
We may collect and process the following personal data:
Information you provide directly
- Name
- Email address
- Phone number
- Company / organisation details
- Booking details
- Partnership enquiries
- Contact form submissions
Information collected automatically
When you use our website or services:
- IP address
- Browser type & device data
- Usage data
- Website interaction data
- Booking activity
Technology & gameplay data
Where GolfPod technology is used (e.g. Toptracer powered bays):
- Performance session data
- Usage history
- App-linked statistics (if applicable)
This may be linked to a user profile where relevant to your booking or account.
3. How We Use Your Data
We use personal data for:
- Responding to enquiries
- Managing bookings
- Delivering services
- Managing partnerships
- Improving our technology & user experience
- Marketing (where lawful)
- Legal & compliance obligations
- Fraud prevention & security
4. Our Lawful Bases for Processing
Under UK GDPR we rely on:
| Purpose | Lawful Basis |
|---|---|
| Booking & service delivery | Contract |
| Website functionality | Legitimate Interests |
| Customer support | Legitimate Interests |
| Marketing communications | Consent or Legitimate Interests |
| Legal compliance | Legal Obligation |
| Security monitoring | Legitimate Interests |
5. Marketing
We may send marketing communications if:
- You have requested information
- You are a partner / customer
- You have opted in
You can unsubscribe at any time via:
- Email unsubscribe link
- Contacting us directly
We do not sell personal data.
6. Sharing Your Data
We may share personal data with:
- Booking / payment providers
- Technology partners (e.g. performance tracking platforms)
- Hosting providers
- Marketing platforms
- Professional advisers
- Legal authorities (if required)
All third parties are required to respect data security and act in accordance with UK GDPR.
7. International Transfers
Some service providers may operate outside the UK.
Where data is transferred internationally, we ensure safeguards are in place such as:
- UK adequacy regulations
- Standard Contractual Clauses
8. Data Retention
We retain data only as long as necessary:
| Data Type | Retention |
|---|---|
| Enquiries | 12–24 months |
| Booking data | 6 years (legal obligation) |
| Marketing data | Until withdrawal |
| Website analytics | Up to 26 months |
9. Cookies
We use cookies for:
- Website functionality
- Analytics
- Booking processes
- User preferences
You can control cookies through your browser settings.
A separate Cookie Policy is provided.
10. Your Rights
Under UK GDPR you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights contact:
📧 info@golfpod.co.uk
You also have the right to complain to:
Information Commissioner’s Office (ICO)
https://ico.org.uk
11. Data Security
We implement appropriate technical and organisational measures to protect personal data including:
- Secure hosting
- Access controls
- Encryption where appropriate
- Partner due diligence
12. Third Party Links
Our website may link to third-party platforms.
We are not responsible for their privacy practices.
13. Children’s Data
Our services are not directed at children under 13.
We do not knowingly collect children’s personal data.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
